JEWELLERY CARE

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Would you like to sell PINEAPPLE GUITAR in your store? Please send your application to info@pineappleguitar.com.

We advise our customers to check all items within fourteen days. Check the delivered quantity and the quality of the article. If there is something not correct please send an e-mail to info@pineappleguitar.com explaining what the problem is. In case you need to return the product, we will provide you with a return label. Please note that warranty is void if the product shows a defect which is caused by improper use, if you or others have made or attempted to make changes to the product or used it in a way for which the article is not intended.

After the fourteen-day period, we give a warranty of two months on the quality of the product. If within this period there is a problem with the product please send an e-mail to info@pineappleguitar.com.

We will provide you with a suitable solution.

1. If it is possible to repair the product we will repair it

2. If it is not possible to repair the product, we will provide you with a new item

3. If it is not possible to repair the product and we do not have it in stock any more, we will offer you a refund.

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IWe can only assist you if you bring your invoice, so make sure to bring it with you.

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PINEAPPPLE GUITAR

Retiefstraat 47-1

1092 VX Amsterdam

The Netherlands

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Please note again that warranty is void if the product shows a defect which is caused by improper use, if you or others have made or attempted to make changes to the product or used it in a way for which the article is not intended.

Our jewellery line exists of several precious materials, which need to be taking care of to keep the jewellery sparkle for a very long time. Therefore, we have some tips and tricks to help to keep our jewellery beautiful!

Goldplated
To keep the silver goldplated jewellery pieces shining you should take of your items before you take a shower or go swimming. Also try to avoid spraying perfume and other oils and lotions on the jewellery. These things will eventually damage the gold finish on these pieces. So, handle them with great care!

Silver
When you haven’t worn, you silver pieces for a while it could be so that the colour has darkened a bit, but no worry! Just use some Silvo and a dry cloth and your jewellery look as new again.

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All of our jewellery items should be handled with care and patience to keep their beauty. Next to these great tips we have got one more trick that can make your life a little bit easier; try putting in our little ring earrings from the back in to the front, this way you will see yourself in the mirror and it makes it just that easier to lock it.